Internet is everything today. It’s critical for streaming, working from home, education, gaming – you name it. This is why Internet Service Providers are seeking technologies to help them keep up with subscribers’ Wi-Fi and broadband demands, and remain competitive in an ever-evolving landscape.

ASSIA CloudCheck gives ISPs the ability to monitor, manage, and optimize W-FI networks for their subscribers. It includes a robust API that connects upstream to gateways and downstream to consumer premise equipment. CloudCheck utilizes contextual analytics and machine-learning algorithms to proactively optimize and self-heal subscriber Wi-Fi networks.

In the past, CloudCheck’s  advanced technology was out of reach for many smaller retail ISPs. But now, through its multi-tenancy capabilities, wholesale providers can offer managed Wi-Fi services to smaller retail ISPs.

The Managed Wi-Fi Services Model

Together with Hitron Technologies and ISPs they support, we’re helping businesses manage and optimize Wi-Fi through affordable, scalable, and easy-to-deploy managed services.

Due to progressive pricing, deployment flexibility, and ease of use, XaaS (Anything as a Service) is the de-facto standard for selling software today. Hitron is leveraging this model, and hosting a shared system in the AWS cloud, which is used by multiple cable operators, and these operators offer managed services to smaller retail ISPs.

As of January 2022, Hitron serves over a dozen cable carriers ranging from 10,000 to 100,000 customers each, while another ASSIA customer serves around 2,000,000 homes across multiple business entities each with their own operations team and brand.

How Hitron and Multi-tenancy Benefits Retail ISPs

Hitron is a leader in broadband access networking products and solutions, including DOCSIS, Wi-Fi extenders, network testing tools, and software. They offer Hitron CPE (customer premises equipment), which works with the shared CloudCheck server in AWS to analyze and optimize home networks.

This technology gives ISPs real-time visibility into home networks and helps to recommend solutions to Wi-Fi problems. For example, retail ISPs can equip customer service reps, field technicians, and subscribers with their own, white-labeled mobile app, that communicates with cloud based server and provides diagnostics, self-healing, and subscriber self-care. This gives retail ISPs and subscribers intuitive, intelligent tools to perform self-service and self-management. What’s more, it takes away the burden of developing, implementing and managing the software.

In Conclusion

We’re incredibly excited that smaller retail ISPs are now able to leverage technology from their network wholesaler or CPE supplier and provide customers and technicians with advanced features for Wi-Fi optimization –– with their own brand and logo. If you’re interested in learning more, we encourage you to reach out.

DZS to Acquire Consumer Experience, Service Assurance Software Portfolio from ASSIA